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Local Custom Countertop Company Earns Accreditation

Published Jan 22, 2008

Premier Surfaces of South Forsyth County recently earned the designation of Marble Institute of America (MIA) Accredited Natural Stone Fabricator and may now use the official accreditation logo. Accredited Natural Stone Fabricators are primarily companies that work on residential projects such as kitchens and bathrooms.

Premier Surfaces is a premier source of custom countertops, boasting an impressive book of business, including hundreds of custom home builders, Lowe’s and Home Depot, as well as a large base of retail business from referrals. At Premier, it’s the little things that make all the difference: they always go above and beyond for customers to ensure their kitchen will last a lifetime.

Premier Surfaces is the only company in Atlanta that can boast a 100% lifetime warranty on craftsmanship. With innovations such as the Premier Seam System, and maintenance-free granite countertops, Premier is changing the face of the stone industry. All it takes is a trip to their showroom and a glance at the smiling faces of the Premier team, and you’ll see why their customers are their customers for life.

Premier Surfaces believes that its employees are the reason they are one of the most profitable companies in their industry. While most subcontractors struggle with high turnover and low employee loyalty, Premier has set new standards for the employee – employer relationship, and has a 95% employee retention ratio. Employees are compensated on a pay-by-performance basis, which encourages productivity and rewards results while giving each employee an opportunity to take control of their own compensation and future.

Premier’s employees are treated as family. Managers know the value of honest and sincere appreciation. Each employee plays a crucial role to the success of the company and has the opportunity to grow both professionally and personally through catalytic coaching, goal setting, and a series of development meetings, such as the Monday morning book meeting on Dale Carnegie’s, How to Win Friends and Influence People, and the University of Premier Surfaces. With perks such as a company-matched 401K, Wednesday night wakeboarding on Lake Lanier, and rapid-improvement games, the employees play like champions everyday.

To become an Accredited Natural Stone Fabricator by the MIA, a company must have successfully completed three phases of application. Phase one was the completion of a lengthy application that required the applicant company to provide various documents and references which ensure that the company is in compliance with the 10 standards of accreditation as laid out by the MIA Accreditation Commission.

Phase two required the company’s qualifying agent (the designated company representative responsible for filing and maintaining accreditation records for the applicant company) to pass a 200-question multiple choice test. The exam tested the applicant’s knowledge and application of material usage, installation, fabrication, restoration, care and maintenance, administration, legal/contracts and jobsite and shop safety.

The third phase was a comprehensive site visit, which included a facility review, document review and one or more installation site visits.

Garen Distelhorst, the Accreditation Manager at the MIA said, “Premier Surfaces is now able to proudly display the accreditation logo, which symbolizes that they are among the finest in the natural stone industry with respect to craftsmanship, safety and business practices.”

Currently, four natural stone fabricators have achieved accreditation.

For more than 60 years, the Marble Institute of America has been the world's leading information resource and advocate for the natural dimension stone industry. MIA members include marble, granite, limestone, sandstone and other natural stone producers and quarriers, fabricators, installers, distributors and contractors around the world.

The purpose of the MIA’s accreditation program is to provide excellence in the natural stone industry and recognize companies demonstrating compliance with quality standards, so that the public values, has access to and benefits from consistent, competent, and safe fabrication, installation and maintenance of natural stone.

Premier Surfaces
845 McFarland Pkwy
Alpharetta, GA 30004
o) 770-475-0004
f) 770-817-2898
www.premiersurfaces.com

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